We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
If you make an enquiry about our services or make a booking with us we may collect the following information:
Contact information including telephone number and email address
Payment details (not collected from our website)
This data is the minimum necessary for us to be able to communicate with customers and potential customers.
What we do with the information we gather
We require this information for the following reasons:
Internal record keeping.
We may use the information to contact you in response to an enquiry. If, having made an enquiry, you decide not to proceed any further we will delete your email(s)/texts/social media messages within 60 days.
If you make a booking with us we may contact you in relation to matters concerning the booking.
We may contact you by email, phone or mail.
We may use the information to improve our services.
We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.
We do not share your information with third parties for any purpose.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Declining may prevent you from taking full advantage of the website. When you visit the site you will be given the option to accept all cookies. You can still use the site if you choose not to accept. You can adjust all of your cookie settings, including Google Analytics, by navigating the tabs on the left hand side of the window that appears when the “settings” link is activated.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have any concerns about the way we use your personal information you may write to us at:
Etherleigh Guest House
13 Wellington Rd,
or email us at firstname.lastname@example.org
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the above address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We will delete any and all information of yours at your request.